Artevo Shipping and "No Questions Asked" Return Policy

Artevo will generally ship your purchase within 14 days, via Federal Express, UPS or Canada Post. The shipping period will vary depending on your location and the extent of packaging and handling required for each purchase.For example, an unframed limited edition that is shipped in a tube would take less time than that of say a large framed original that requires special crating. While every effort will be made to deliver product within the above time lines, Artevo will not accept responsibility for time delays caused by the shipping companies or any Government Agency such as Customs. A 7 day return policy makes your purchase at Artevo.com completely risk free.

If for any reason, you are not absolutely satisfied with your purchase, simply notify us within seven days of your receipt of the artwork. You may return the artwork for a full refund or it can be exchanged. In each case you pay only the shipping charges to and from your destination. Returned artwork must be suitably insured and re-sent in the same packing materials in which it was originally sent. Please let us know if you would like to return the artwork by calling us at 1-877-244-4644 (toll free from the US) or 1-403-244-8123 (from outside the US) or by e-mail at In either case our Customer Care representative will guide you through the process and issue you with a return confirmation.

In the unlikely event that the artwork arrives damaged, please call Customer Care immediately on 1-877-244-4644 (toll free from the US) or 1-403-244-8123 (from outside the US) or e-mail us at Our Customer Care representative will guide you through your options. These may include replacing the damaged artwork, credit towards another purchase, or a full refund.

Online Color Consistency

At Artevo – we strive to make sure that all of the artwork displayed on the site is shown in the most accurate fashion possible. However it is possible that due to the make and model of both your computer’s video card and monitor, the colors shown on your computer may not be exactly the same as the actual artwork. Artevo has no control over this scenario and assumes that when you purchase a piece of art that the artwork ordered may not be exactly the same as seen on the website. However if you are unsatisfied with your purchase just follow the Shipping and returns policy outlined above.